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Privacy Policy

Privacy Policy

This policy explains how Play Happy handles information on playhappyy.com and in the games and apps we publish. It covers contact requests, website usage, gameplay and support data, and information handled by third-party services used in a specific title.

Scope Website and published games
Last updated June 7, 2026
Privacy contact support@playhappyy.com

1. Scope

This policy applies to the public website at playhappyy.com and to Play Happy games or apps unless a specific title provides its own privacy notice. Platform-level disclosures in Google Play, App Store Connect, and any in-game privacy screens are part of the overall notice for that product.

2. Information We Collect

  • Contact details you submit, such as your name, email address, studio name, and message content.
  • Account or player details, such as nickname, user ID, platform ID, or cloud-save identifiers if a title supports accounts.
  • Device and usage data, such as IP address, device model, operating system, gameplay events, crash logs, and session length.
  • Purchase and support data, such as store receipt metadata, transaction status, and support correspondence.
  • Website cookies and similar technologies, plus advertising identifiers or attribution data if a specific app uses ads or analytics SDKs.

3. How We Use Information

  • Respond to publishing, partnership, and support inquiries.
  • Operate, maintain, and improve the website and games.
  • Save progress, manage authentication, and provide customer support where an app includes those features.
  • Measure performance, fix bugs, prevent fraud, and protect account or device security.
  • Send service updates and, where you have opted in, promotional messages or newsletters.

4. Analytics, Ads, and Third Parties

We may use third-party services such as hosting providers, analytics tools, crash reporting, ad networks, attribution services, payment processors, and support platforms. Those providers only receive the data needed to perform their service, and their own privacy policies also apply.

When a specific game uses advertising or measurement SDKs, those SDKs may process identifiers, device data, and usage signals to deliver ads, measure performance, or improve gameplay.

5. Payments and Purchases

If a game offers in-app purchases, subscriptions, or other paid content, the relevant store or payment provider processes the transaction. We generally do not store full payment card details ourselves.

Purchase metadata, receipts, and entitlement records may be retained so we can verify ownership, restore purchases, and support refund or fraud review requests where needed.

6. Sharing, Retention, Transfers, and Security

We do not sell personal information. We may share data with service providers, with other companies in connection with a merger or asset transfer, or if we are required to do so by law or to protect users, the service, or our legal rights.

Information may be processed outside your country of residence. We use reasonable technical and organizational safeguards, but no online system is completely secure. We keep information only as long as it is needed for the purpose collected, to comply with legal obligations, or to resolve disputes.

7. Children and Your Choices

  • Our website and games are not intended for children under 13, or the equivalent minimum age in your jurisdiction, unless a specific title states otherwise.
  • If we learn that we collected data from a child without the correct consent, we will delete it as required.
  • You can manage permissions, notifications, and ad settings through your device or platform settings.

8. Access, Correction, and Deletion

  • You can ask us what data we hold, request correction of inaccurate data, or request deletion by contacting us.
  • If a game includes an account system, we will provide a practical way to request account deletion or data removal.
  • You may also withdraw consent where our processing is based on consent, subject to legal or technical limits.

Need to Reach Us?

For privacy questions, a data request, or an account deletion request, email support@playhappyy.com. If your request relates to a specific game, mention the title and platform so we can route it correctly.

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